The starting point.
In 2014, two friends passionate about sport and retail spotted a gap for a more professional, rigorous and personalised offer in sports footwear.
Fast growth — the first store in Porto in 2014, today 21 stores from north to south, an online shop, offices in Lisbon and Porto, and more than 100 employees.
From 2018, it became necessary to invest not only commercially but also in the back office and shared services — every area, with reporting, information exchange and accounting, tax and legal operations.
How we approached it.
MULTI as the central ERP for the whole operation.
MAXIRETAIL to manage points of sale and the backstore.
Qlik (BI) for instant reporting and performance analysis.
pplPortal for talent management and digital HR.
KORA Inventory for warehouse management with process digitalisation.
All solutions developed, implemented and supported in-house by INFOS, with native interconnection between them.
What changed.
Standardised information and significant efficiency gains.
Integrations in accounting and the sharing of relevant, up-to-date information between departments in a single click.
Process digitalisation with KORA Inventory, reducing human error.
Instant reporting with Qlik.
Click & collect linking the online shop and physical stores, covering the whole country.
Remote, real-time teamwork during the pandemic.
Keep cultivating the spirit of partnership and closeness you don't find in other partners — it's a key point that keeps us very satisfied. Even in moments that needed more attention, INFOS always shows great closeness and proactivity in solving problems. We feel that the people at INFOS, across every area, are there to help us — the relationship doesn't end at project implementation. We've worked with other companies, world references, and usually contact boils down to the helpline once the project is finished. With INFOS that doesn't happen — we have daily contact with the team and that gives us a lot of security and confidence.