Kaizen (改善, 'change for the better') is a philosophy of continuous improvement based on small, incremental changes, proposed and implemented by the people who do the work, as opposed to large transformation projects decided from the top. The premise is that those on the front line see inefficiencies invisible to the hierarchy — giving them a voice and the means to act is the fastest way to evolve.
In practice, Kaizen materialises in short events (kaizen blitz, 3-5 days) focused on a specific problem, in permanent suggestion boards on the floor, in 10-minute daily meetings where teams discuss one improvement point. The discipline lies in implementing quickly, measuring impact, standardising what worked, and keeping up the rhythm.
Technology supports Kaizen when it makes visible what was previously opaque. KORA Productivity shows OEE and stoppages in real time — the section supervisor no longer needs to gather data in Excel sheets to discuss improvement. MyBusiness-ITV brings drill-down to the work order, revealing patterns invisible in the aggregate average. Technology does not do Kaizen; but it removes the friction that used to prevent it.