The starting point.
A modern industrial unit producing labels, transfers, elastic tapes, packaging, personalised textiles, lanyards and other accessories for customers worldwide.
It owns two companies within its industrial universe — AJ BIAIS and SIJOAL — requiring multi-company coordination.
Differentiation through diversity, quality and technological innovation demands fast responses to highly customised requests.
How we approached it.
A Progress platform + MULTI ERP, with more than 20 years of partnership between HELIOTEXTIL and INFOS, underpinning the internal development core.
A B2B web site with price simulation, catalogue browsing, item customisation, quoting, stock enquiries, and sample-request and order registration.
Electronic invoicing generated from MULTI — currently 50% of documents are automatic and in electronic format.
The solutions span the Administrative, Commercial, Operations and Production-control areas.
What changed.
MULTI interacts with the in-house B2B platform to make information available to customers.
A fully flexible solution that supports a very wide range of requests.
Current-account enquiries and payments made via the web site.
A fast, efficient response to requests placed by customers.
INFOS has been an important ally and strategic partner in developing HELIOTEXTIL's IT solutions, contributing to the growth of its business. Dedication, availability, innovation and professionalism are the traits that have marked the relationship between the companies and that have endured for more than 20 years.