Store, web, mobile — one operation.
Individual stores, chains and franchises with the demand for a consistent experience across every channel.
Over the last 15 years, retail in Portugal has undergone a complete transformation: from the dominance of shopping centres to the proliferation of own brands with high-street stores, from in-person selling to demanding omnichannel, from centralised chains to franchise models. Portuguese retailers who wanted to grow ran into two barriers: technology and operations.
Omnichannel software is where these two converge.
The difference is semantic but decisive. Synchronised stock means two systems updating each other periodically, and between updates there is a lie. Shared stock means a single system feeding multiple channels — zero gap.
On Black Friday, in a packed store, a POS that chokes when offline costs direct sales. MAXIRETAIL doesn't hesitate when the network drops — it keeps working normally against the local database, reconciling automatically with the central system when the connection returns.
Chains with franchises need to distinguish what is central (catalogue, pricing, global promotions) from what is local (outlet prices, specific campaigns, stock decisions). Software that does not assume this distinction forces manual gymnastics or gives up on the franchise model.
Each INFOS product connects to concrete challenges in the sector. The recommended combination comes from real implementation experience.
Omnichannel POS, centralised back office, ready for franchising.
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Consolidated finance and operations.
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Central and store stock in real time.
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Sales mobility for teams in stores, events, visits and operations where the sale happens away from the traditional counter.
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Digital HR for teams spread across stores — schedules, attendance, training and onboarding of new employees.
Explore the productThe most frequent combination in retail projects. Adaptable to the company's size and digital maturity.
Omnichannel point of sale.
Modular ERP with 5 specialised verticals.
Field sales reps, without friction.
Warehouse and logistics with mobility.
Digital HR, end to end.
The operational playbook for stores, chains and franchises that demand a consistent experience across every channel — with no stock lies between updates.
Every INFOS project starts with an on-site assessment and ends in a long-term relationship. It's been this way for 36 years.
We start by understanding the client's business. Our team visits the premises, talks to the people who will use the solution and maps processes as they actually work.
We design the solution together with the client. We define modules, integrations, data to migrate and approval flows. Everything is validated before any configuration.
Configuration, role-based training and a controlled pilot before go-live. The INFOS team is on site at go-live to support the switch and handle the unexpected.
Ongoing support, functional evolution and periodic reviews. INFOS clients stay with us for 15 years on average — the relationship doesn't end at go-live.
No complicated forms. One email or call, a team that knows your sector, and a concrete path forward — whether MULTI, MAXIRETAIL, KORA, PPLPORTAL or infrastructure.
