The starting point.
An importer of products sourced mostly from Asia — umbrellas, footwear, household goods, tableware, cutlery, party items, promotional gifts — needing to specialise in specific segments to stand out.
Recent expansion into Spain, with fast-growing sales, called for management tools able to keep pace with the growth.
The pre-sales operation at customers and at fairs/exhibitions needed real mobility, integrated with the central system.
How we approached it.
MULTI Distribuição as the integrated management ERP across Stock, Purchasing, Third Parties, Sales and Treasury.
X-Mobile for mobility in pre-sales — customers and fairs/exhibitions — integrated directly with MULTI Distribuição to ensure end-to-end order management.
Full integration with productivity tools (Office) and online processes for stock, sales and purchasing.
What changed.
Real-time, accurate business information as the basis for faster decisions.
Improved customer service quality, with online processes for stock, sales and purchasing.
Simplified management, logistics, purchasing and sales processes.
Effective control of delivery dates for customer orders and to suppliers.
Easy, intuitive access to multiple management tools in a single environment.
In INFOS we found the partner we needed in the IT field. The competence and professionalism of its people exceeded our best expectations. After a few months of working together we have still not been met with the “that can't be done” response for management tools we consider useful within our specific reality.
MULTI and X-Mobile represented a qualitative leap for us in terms of efficiency and productivity. We now have easy, intuitive access to multiple management tools.