The starting point.
A prime location in a seaside area calls for a food-retail concept able to serve resident and seasonal populations at the same time.
It was essential to ensure an excellent shopping experience with personalised service and full integration between shop front, backstore and ERP.
Customers and suppliers as pillars — securing the best products on the best terms to guarantee value for money.
How we approached it.
MULTI Distribuição as the ERP — Finance (Accounting and Fixed Assets), Human Resources, Treasury, Operations (third parties, purchasing, orders, stock, dispatch, invoicing), Logistics (Inbound, Outbound, Inventories, Movement) and advanced Distribution (suppliers and negotiation).
MAXIRETAIL for the Shop Front (POS), Backstore and direct integration with MULTI Distribuição.
Integration with section scales and automatic printing of shelf labels.
What changed.
Accurate, timely business information.
Improved customer-service quality.
Online store management — promotions and selling prices in real time.
Integrated promotion management and Customer Card.
Rigorous stock control and automated stowage.
The availability and professionalism of INFOS were fundamental to implementing the MULTI and MAXIRETAIL IT project. In INFOS we found an indispensable partner for the success of the MERCATLAS project.